At Mohan Law House, we are committed to providing our clients with high-quality legal services and support. We understand that sometimes things don’t go as planned, and we aim to address any concerns you may have regarding refunds promptly and fairly.
1. Eligibility for Refunds
Refunds are considered under the following conditions:
Service Non-Delivery: If the service purchased was not delivered as promised, a refund may be applicable.
Service Discrepancies: If there is a significant discrepancy between the service provided and what was described, you may be eligible for a refund.
2. Refund Request Procedure
To request a refund, please follow these steps:
Contact Us: Reach out to us via email at customercare@mohanlawhouse.com or call us at +91-11-23077000.
Provide Details: Include your order number, details of the service, and a brief explanation of why you are requesting a refund.
Review Process: Our team will review your request and determine eligibility based on the information provided.
3. Refund Processing
Approval: Once your request is reviewed, we will notify you of the decision. If approved, the refund will be processed to the original method of payment.
Timeline: Refunds are typically processed within [number of days, e.g., 7-10 business days] from the date of approval. Please allow additional time for your bank or payment provider to reflect the refund in your account.
4. Non-Refundable Situations
Refunds are not provided in the following cases:
Change of Mind: If you simply change your mind about the service.
Late Requests: Requests made after the specified refund period or after the service has been rendered satisfactorily.
We appreciate your understanding and cooperation. Our goal is to ensure your satisfaction with our services, and we are here to assist you in any way possible.
